Norma Marcus Administrative Assistant (417) 864-1660 Norma is a Clerk Stenographer and worked as a secretary in the trucking industry for 17 years before coming to the health department in 1991. As an Administrative Assistant, Norma does Medicaid, Medicare and Insurance Billing. She is also a Deputy Registrar and Notary for Vital Records. Norma likes her job and co-workers because she never knows what will heppen next.