Emergency Communications Fact Sheet

A 1/8 cent sales tax was passed in April of 2007 that will fully fund the department and provide jobs for approximately 20 additional employees, and create reserve funds for both equipment and a future building.

The Emergency Communications Department currently answers all 911 calls in Greene County, with the exception of the City of Republic. We dispatch for seven municipal police departments, 13 fire departments and the sheriff's department. The medical calls are transferred to one of the two ambulance companies in the county.

Currently, the department has a Director, an Assistant Director, Administrative Assistant, 3 Shift Supervisors, 2 Senior Telecommunicators, 1 Training Coordinator, 1CAD Coordinator, 1Computer Programmer and an authorized staff of 50 Telecommunicators.

The Motorola Computer Aided Dispatch system went on-line on October 27, 2003. The system is county wide, connecting the Emergency Communications Department, Greene County Sheriff's office, Springfield Police Department, Springfield Fire Department and the Republic Police/Fire Departments.

The following are the telephone calls and CAD statistics can be found on the department statistics page.

911 calls are confidential and are protected as such under Revised State Statute of Missouri 610.050.

"Any information acquired by a law enforcement agency by way of a complaint or report of a crime made by a telephone contact using the emergency number, '911', shall be inaccessible to the general public. Such information shall be available upon request by law enforcement agencies or the division of workers compensation or pursuant to a valid court order authorizing disclosure upon motion and good cause shown."

For additional information on this matter, please contact: J.R. Webb at 417-864-1719.